Terms of Use

Effective Date: 10 March 2025

Welcome to GT APP (“GT APP”, “we”, “us”, or “our”). These Terms of Use (“Terms”) govern your access to and use of our software services provided through our website located at https://app.gt-protocol.io/ (the “Website”), our mobile applications, and application programming interfaces (collectively, the “Software”).

By accessing or using the Software, you confirm that you are at least 18 years old, have read, understood, and agreed to be bound by these Terms. If you do not agree to these Terms, do not use the Software.

  1. Services and Usage
    GT APP provides Software as a Service (SaaS) that enables users to configure and use automated cryptocurrency trading bots. You may use the Software only to manage your own cryptocurrency holdings. Use of the Software to manage or access third-party funds or accounts is strictly prohibited. You are solely responsible for the decisions you make using our Software.

GT APP is not a broker, investment advisor, financial advisor, or portfolio manager. Nothing in the Software or Website constitutes investment advice or a financial recommendation. You are solely responsible for your investment decisions and for the results of using the Software.

  1. Prohibited Jurisdictions
    GT APP does not provide services in, or accept users from, the following countries or territories: Russia, North Korea, Cuba, Sudan, Syria, Iran, Mainland China, Singapore, the United States, the United Kingdom, Hong Kong, Canada, Crimea, Donetsk, Luhansk, and Sevastopol. This list is subject to change at our sole discretion. GT APP reserves the right to restrict or refuse access to the Software in any jurisdiction at its sole discretion, regardless of whether that jurisdiction is explicitly listed.
  2. Account Registration
    To use GT APP, you must register for a personal account, providing accurate and complete information. You confirm that you are not subject to international sanctions and are not located in or operating from any sanctioned jurisdiction. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
  3. Free Trial and Subscriptions
    We may offer a 3-day free trial and also provide access through paid memberships. All payments are final and non-refundable unless otherwise specified.
  4. Payments
    Prices are subject to change at our discretion. Taxes, VAT, and fees may be added based on your location. You are responsible for ensuring payment methods are valid and authorized.
  5. Refund Policy
    Subscription purchases are non-refundable. GT APP reserves the right to grant or deny refunds at its discretion.
  6. Privacy
    Your use of the Software is also governed by our Privacy Policy, which complies with the EU General Data Protection Regulation (GDPR).
  7. Use Restrictions
    You agree not to:
  • Violate any applicable laws or regulations;
  • Access non-public areas of the Software;
  • Transmit viruses, spam, or unsolicited offers;
  • Scrape, copy, or reverse-engineer any part of the Software;
  • Impersonate others or misrepresent your identity;
  • Reproduce or distribute the Software without our consent.

GT APP may suspend or terminate access if you violate these Terms.

  1. Third-Party Content
    We may display or link to third-party content solely for your convenience. GT APP does not control, endorse, or assume responsibility for such content. While we make reasonable efforts to ensure that such content is appropriate, we do not guarantee its accuracy or completeness. You access and use third-party content at your own risk.
  2. Risk Acknowledgement
    You acknowledge that using cryptocurrency and our trading tools involves financial risk, including the potential loss of all funds. You accept full responsibility for these risks.
  3. Warranty Disclaimer
    The Software is provided “as-is” and “as-available” with no warranties of any kind, express or implied. We do not guarantee uninterrupted access, error-free performance, or virus-free use.
  4. Limitation of Liability
    To the fullest extent permitted by law, GT APP shall not be liable for any indirect, incidental, special, consequential, or exemplary damages resulting from your use of the Software.

GT APP reserves the right to suspend or terminate your account, with or without notice, in cases of suspected violations of the Terms, inactivity for a prolonged period, or for security reasons.

  1. Termination
    We may terminate or suspend access to the Software at any time, without notice or liability, for any reason.
  2. Modifications
    We reserve the right to change these Terms. We will notify users of significant changes via email and/or notice on our Website. Continued use of the Software constitutes acceptance of the updated Terms.
  3. Experimental Features
    From time to time, GT APP may offer access to experimental features, including but not limited to beta versions, test functionalities, or A/B testing groups. These features may be incomplete, unstable, or modified at any time without notice. By using such features, you acknowledge and agree that:
  • You participate voluntarily and at your own risk;
  • The experimental features are provided “as is” without warranties of any kind;
  • GT APP may collect feedback or usage data to improve the Software;
  • Participation does not guarantee continued access to any feature;
  • Functionality and results may differ from other users depending on testing group assignment.

GT APP reserves the right to modify or discontinue any experimental feature without liability.

  1. Force Majeure
    GT APP shall not be held liable for any delay or failure to perform resulting from causes beyond its reasonable control, including but not limited to acts of God, war, natural disasters, government action, internet outages, power failures, labor disputes, or other unforeseen events. In such cases, GT APP will take reasonable steps to resume performance as soon as possible.
  2. Contact
    For questions or comments, contact us at [email protected]

 

 

Privacy Policy

Effective Date: 10 March 2025

  1. Introduction

GT APP (“GT APP”, “we”, “us” or “our”) provides software services that enable users to configure and operate automated cryptocurrency trading bots. We are committed to protecting your privacy and ensuring the security of your personal data.

This Privacy Policy (“Policy”) explains how we collect, use, store, share, and protect personal data when you:

  • Visit or use our website (https://app.gt-protocol.io), mobile applications, or APIs (collectively the “Software”);
  • Register a user account or interact with our services;
  • Communicate with us, subscribe to our newsletters, or engage with our support;
  • Participate in experimental features or beta programs.

By using our Software, you consent to the data practices described in this Policy.

  1. Data controller

GT APP is the data controller responsible for your personal data. For inquiries regarding your data or this Policy, contact us at: [email protected]

  1. Types of personal data collected

We may collect and process the following types of personal data:

  • Main Data: Name, email, user ID, password (hashed), 2FA keys, and optional profile information.
  • Billing Data: Payment method details, billing address, transaction history.
  • Transaction Data: API keys (encrypted), exchange IDs, portfolio data, trading activity logs.
  • Communication Data: Support requests, emails, chat history, contact forms.
  • Technical Data: IP address, device type, OS, browser type/version, session IDs, language settings.
  • Usage Data: Page visits, in-app actions, bot settings, error logs.
  • Marketing Data: Newsletter preferences, campaign responses, consent status, analytics data.
  • Cookie Data: Collected via browser or app usage, including analytics and user preferences.
  1. Legal bases for processing

We process your personal data only when legally permitted, based on one or more of the following grounds:

  • Performance of a contract (e.g., delivering services, managing your account);
  • Legal obligations (e.g., tax and regulatory compliance);
  • Legitimate interests (e.g., improving our services, fraud prevention);
  • Consent (e.g., marketing, participation in beta features).
  1. Purposes of data processing

Your data is used to:

  • Operate and improve the Software;
  • Provide customer support;
  • Process payments and manage subscriptions;
  • Communicate service updates and marketing;
  • Comply with legal and regulatory requirements;
  • Ensure security and prevent misuse.
  1. Data sharing

We may share personal data with:

  • Service Providers: Hosting, payment processing, analytics, customer support;
  • Authorities: Where required by law or to protect legal rights;
  • Professional Advisors: Legal, compliance, and accounting purposes;
  • Successors: In case of a merger, acquisition, or sale of assets.

We do not sell your personal data.

  1. International data transfers

Your data may be processed outside your country of residence, including countries with different data protection laws. Where required, we implement safeguards such as Standard Contractual Clauses to protect your data.

  1. Data security

We employ technical and organizational measures to secure your data against unauthorized access, disclosure, alteration, or destruction. This includes encryption, access controls, and regular security audits.

  1. Data retention

We retain your personal data only as long as necessary for the purposes stated in this Policy or to comply with legal obligations. Retention periods vary depending on the data type and context but will not exceed:

  • Billing & Transaction Data: 5 years from the last transaction;
  • Communication Data: 6 years from last interaction;
  • Marketing Data: Deleted upon withdrawal of consent;
  • Technical & Usage Data: Up to 1 year, unless needed for operational integrity or legal defense.
  1. Cookies

We use cookies to enhance user experience, analyze traffic, and personalize content. You can control cookie preferences via your browser settings.

  1. Your rights

Under applicable data protection laws (e.g., GDPR), you have the right to:

  • Access your personal data;
  • Correct inaccurate data;
  • Delete your data;
  • Withdraw consent (where applicable).

To exercise your rights, contact: [email protected]

You may also request account deactivation and data deletion by sending an email to [email protected]. Once confirmed, your data will be deleted within 30 days unless its retention is required for legal or legitimate business purposes.

  1. Minors

Our Software is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected data from a person under 18, we will take appropriate steps to delete such data. If you believe a minor has used our services, please contact us immediately.

  1. Changes to this policy

We may update this Policy periodically. Material changes will be notified via email or Software notification. Continued use of the Software indicates acceptance of the updated Policy.

  1. Contact

For privacy-related questions or concerns, reach us at:
 [email protected]